024 7699 8964
Box Office Opening Hours
The Box Office is open every day from Monday to Saturday and for an hour prior to the start of an event at the Theatre, closing shortly after the event starts.
The Box Office is usually closed or operates different hours on Bank Holidays.
The Albany Theatre is committed to making the Arts accessible to everyone. Occasionally, we are able to offer a limited number of free tickets to certain groups. All you need to do is contact the Box Office to request your free tickets.
Looked After Children (free adult with a paying child)
Whether you're buying tickets or just collecting them, just drop by to the Box Office during our opening hours above and one of our Box Office team will be able to help you.
Over the Phone
Call 024 7699 8964 to speak to one of our Box Office team. If we're unavailable, just leave a voicemail and we'll get back to you as soon as possible. All major cards are accepted.
Head over to the What's On page of our website to browse through all of the events currently on sale. You can easily click Book Tickets Now on the event page to book online, safely and securely.
Please see Terms and Conditions of Ticket Sales for more information.
Exchanges and Refunds
Tickets are non-refundable but seat exchanges for the same show either on the same night or a different can usually be made subject to availability. An administration charge of £1.00 per ticket may be payable.
We do not offer refunds except in extreme circumstances.
The Albany Theatre reserves the right to alter discounts and prices at any time and to refuse admission.
We do not reserve tickets.
Theatre Development Fund
The Albany Theatre is run by a charity, supported by volunteers. In order to keep this beautiful building open and available for events, part of your ticket cost - just £1 - goes to our Theatre Development Fund. Some theatres call it a booking fee. This non-voluntary levy is a common feature in these days of financial constraint. We guarantee to use your £1 wisely to improve the facilities we can offer to make your experience better every time you come. For example, we recently reinstated the hearing loop in the theatre (with help from the Heart of England Community Foundation).